Two-Year Service Guarantee
Your home is covered for non-structural defects work completed by Signature Homes.
Your comfort and satisfaction are our top priorities. That’s why we offer a Two-Year Service Guarantee on all non-structural defects. From minor plumbing issues to finishing touches, our team is committed to ensuring that any problems that may arise after you move in are addressed quickly and professionally.
This guarantee works hand-in-hand with our thorough quality assurance programme, which monitors every stage of construction to minimise defects before your home is even completed. It’s our way of showing that we care about the quality of our work and your peace of mind—so you can relax and enjoy your home, knowing support is just a call away if you ever need it.
How does it compare?
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Many other building guarantees impose limitations on coverage for non-structural defects, which can lead to homeowners having to cover some of the repair costs. Please refer to the detailed terms and conditions of our RIL guarantees.
Common Questions
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Our guarantee provides protection against non-completion, deposit loss, structural defects, workmanship issues, and certain material defects. It’s designed to give you peace of mind that your new home is built to last.
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Your guarantee is independent of your Signature Homes builder. If your franchise is unable to complete your home, the guarantee ensures your home will be completed as per the terms & conditions of your Signature Homes Building Agreement.
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Yes. If you sell your home within the guarantee period, the cover transfers to the new owner—adding value and peace of mind for future buyers.
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RIL transfer cost to the purchaser is $450.00 +GST.
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As with all guarantees, some exclusions apply. These typically include:
Normal wear and tear
Damage caused by lack of maintenance
Issues beyond the builder’s control (e.g. natural disasters)
Any work carried out outside of your Signature Homes franchise and building agreement
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If you notice a problem, simply contact us. We’ll guide you through the process and work quickly to resolve the issue.
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Even the best builders can’t predict every issue. A guarantee gives you an extra layer of protection, ensuring you’re covered for ten years. It’s reassurance that your investment is safe.